Question #1
SIMULATION –
Laura, a customer, has instructed you to configure her home ofice wireless access point.
She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.
Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.
She requests that the default settings be changed to the following. Wireless Name: HomeWiFi –
Shared Key: CompTIA –
Router Password: Secure$1 –
Finally, Laura wants to ensure that only her laptop and SmartPhone can connect to the network. Laptop: IP Address 192.168.1.100
Hardware Address: 00:0A:BF:03:C4:54 SmartPhone: IP Address 192.168.1.101 Hardware Address: 09:2C:D0:22:3F:11
INSTRUCTIONS –
Configure Laura’s wireless network using the network adapter window.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Correct Answer: See explanation below.
Question #2
A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used?
A. SODIMM
B. DDR3
C. ECC
D. VRAM
Correct Answer: B
Question #3
A user, who is attempting to give a presentation via a projector in a conference room, reports that the projector has video but no audio. Which of the following will MOST likely resolve the issue?
A. Changing the input on the projector to VGA
B. Changing the output on the PC to DVI
C. Modifying the projector’s refresh rate
D. Utilizing an HDMI connection
Correct Answer: D
Question #4
Which of the following components enables the input on a mobile device’s touch screen?
A. OLED
B. Digitizer
C. Inverter
D. CMOS sensor
Correct Answer: B
Question #5
An organization maintains various record types, including health and criminal justice records. Which of the following cloud environments is the organization MOST likely to use to limit the attack surface?
A. Public
B. Hybrid
C. Community
D. Private
Correct Answer: D
Question #6
A colleague has a laptop that has been working as expected for several years, but the laptop now has a small bulge in the bottom casing and overheats occasionally while plugged in to a wall outlet. The MOST likely component that needs to be replaced is the:
A. power adapter.
B. battery.
C. system fan.
D. hard drive.
Correct Answer: B
Question #7
A user reboots a machine. On rebooting, the user hears one beep, and then an error message is displayed. Which of the following are MOST likely causing this issue? (Choose two.)
A. RAM module
B. Graphics card
C. CPU
D. Boot order
E. USB flash drive
F. Power supply
Correct Answer: DE
Question #8
A user’s mobile phone gets really hot to the touch and does not retain a charge. The user also reports that the phone is very slow, especially while charging.
Which of the following is MOST likely causing these symptoms?
A. Broken charging port
B. Digitizer failure
C. CPU overheating
D. Defective battery
Correct Answer: D
Question #9
A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT?
A. Determine the next steps to resolve the issue and document it.
B. Design a plan of action to resolve the issue and implement the solution.
C. Document the findings, actions, and outcomes.
D. Establish a theory of probable cause, researching internally or externally as needed.
Correct Answer: D
Question #10
An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized?
A. Virtualization
B. Clustering
C. Load balancer
D. Round-robin DNS
Correct Answer: C
Question #11
The IT department at an insurance brokerage needs to acquire laptops that have built-in fingerprint readers in order to create a more secure environment. Which of the following would be the MOST secure way to implement the fingerprint readers?
A. Grant all registered employees access to each machine.
B. Restrict device access to only the user to whom the laptop is assigned.
C. Limit device access to departments and guest users.
D. Give each team member a USB drive that bypasses the reader to allow guest users to log in.
Correct Answer: B
Question #12
Which of the following technologies can allow multiple networks to traverse a switch?
A. VLAN
B. VRRP
C. VPN
D. DHCP
Correct Answer: A
Question #13
A user acquired a new workstation and is attempting to open multiple large Excel files simultaneously. The user is not experiencing the expected performance when executing such large requests. Which of the following should a technician do FIRST?
A. Increase the swap partition.
B. Upgrade the CPU in the workstation.
C. Upgrade the power supply in the workstation.
D. Upgrade the RAM in the workstation.
Correct Answer: A
Question #14
Client-side virtualization guest machines have security requirements similar to physical machines, but they also need to ensure separation from other guest machines. Which of the following BEST describes this client-side guest security requirement?
A. Isolation
B. Authentication
C. Hardening
D. Authorization
Correct Answer: A
Question #15
A technician is setting up a device to use two-factor authentication. Which of the following meets this requirement?
A. Thumbprint/retinal scan
B. Password/password
C. Password/thumbprint
D. Password/PIN
Correct Answer: C
Question #16
A user requested upgrades to a company-issued laptop to increase its performance while working with a large database stored on drive C: Which of the following tasks should a systems administrator complete to BEST meet this goal? (Choose two.)
A. Configure RAID 1.
B. Install a hybrid drive.
C. Upgrade to 1GB NIC.
D. Increase the RAM.
E. Migrate to a SSD.
F. Upgrade the power supply.
Correct Answer: DE
Question #17
A technician is tasked with upgrading a laptop’s RAM. Which of the following steps should the technician take FIRST?
A. Confirm that both the current and new memory are from the same brand.
B. Run a diagnostic test on the current memory.
C. Verify the memory requirements of the motherboard.
D. Connect an electrostatic discharge strap.
Correct Answer: C
Question #18
A user wants a second monitor installed on a laptop. The VGA/DVI or HDMI cables have already been connected. Which of the following should the technician do to configure the laptop to show both screens?
A. Power cycle the laptop.
B. Plug in the monitor to the USB port.
C. Adjust the monitor display settings.
D. Power cycle the monitor.
Correct Answer: C
Question #19
Which of the following 802.11 standards supports both 5GHz and 2.4GHz channel frequencies?
A. 802.11a
B. 802.11ac
C. 802.11b
D. 802.11g
Correct Answer: B
Question #20
A technician is setting up a projector for a videoconferencing system. When the user attempts to connect a laptop to the system, the system displays the following error message: no source found
The user tries multiple cables and inputs on the projector. Which of the following should the user try NEXT?
A. Check the bulb on the projector and replace it with a new one.
B. Check the display settings on the computer and set them to extend/duplicate.
C. Replace the projector with another known-good one and try again.
D. Replace the video card on the machine that is plugged in to the projector, as it has gone bad.
Correct Answer: B